Emma
Research Specialist, BT
Key qualifications: Project Management, BA Degree in IT Science with Honours (Information And Communication Technology)
What does your job involve? I work as a research specialist in BT's Applied Research. We look at the latest technology that we can bring into the business or launch as a new proposition, we marry the technical outputs from our own research teams and 3rd party products with cost saving and/or new revenue generating opportunities. This role includes running proof of concepts and trials of the identified technologies, I have mostly been focusing in the health space and looking at how technology can improve the lives of the elderly and vulnerable who live alone.
How did you get into your current role? After 4 years in the Royal Navy, working as a communications specialist, which is where I first gained a deeper interest in working with various different technologies. I joined BT in 2012 as an apprentice, my first role was based in BT's Media and Broadcast team as a project manager where I delivered live TV services such as: Wimbledon Tennis, the London boat race as well as BT Sport services. BT fully funded my degree during my apprenticeship, and I was able to rotate into various job roles throughout which gave me a good insight on what I wanted to do next.
What did you want to be when you were younger? A vet, because I've always loved animals, but then I started to also get interested in tech and as it's so fast moving, you can never get bored as there is always something new and exciting to explore!
What do you do outside work? I love karaoke, hiking, climbing and dancing. I am also passionate about travel, I have been fortunate enough to have travelled to a lot of places around the globe including; Australia, Thailand, India, Peru, Mexico, Dubai, America and Brazil. I speak intermediate Spanish as I used to live there for 3 years when I was younger.