BT researchers score a hat-trick at this year’s Computing AI and Machine Learning Awards.

Applied Research, EBTIC and Enterprise Supply Chain won the Outstanding AI/ML Project Award and the Most Innovative Use of AI/ML for Intuitu, an in-housed developed AI-based tool for optimising the deployment of Pelipods. Intuitu minimises travel in the final supply-chain mile whilst maximising service outcomes. Also BT researcher, Vidhya Karthikeyan, won the AI Professional of the Year Award for using machine learning to improve customer experience.

“These award wins are a further testament to our long and successful history of applying AI techniques to our operations, recently, the UK patent office named BT as the top UK patent filer for AI over the past 20 years”, says Paul O’Brien (Applied Research’s Director of AI).

“Getting AI models operational requires bringing together a number of components including data, modelling the problem and identifying the right AI techniques. We approached this task in an agile fashion working closely with Carmel de Silva from Enterprise”, say Gilbert Owusu. The EBTIC team led by Sid Shakya identified the right AI techniques to build a powerful solution.

Paul says “that our current focus is to get BT AI-ready so we can better exploit the latest AI and Machine Learning techniques. Do look out for our data science/AI courses”.



Vidhya Karthikeyan won AI professional of the year