Answer:
In September this year BT announced a new 2030 net zero target for our own operations, and a 2040 net zero target for our supply chain and customer emissions. Previously, we'd committed to be net zero by 2045 for all emissions. As one of the largest UK consumers of electricity, we're proud to say that we're now using 100% renewable electricity worldwide – which means that your BT broadband network and EE mobile network are both entirely powered by clean electricity. We've outlined plans to transition the majority of our 33,000 strong fleet vehicles to electric or zero emissions vehicles by 2030, and we're working with our supply chain to help them reduce their carbon emissions by 42% by 2030. But as we all know, our efforts – and those of other leading businesses - are not enough. We need others to follow. Which is why we're calling on all businesses to set their own ambitious but realistic net zero targets for 2050 at the latest and to engage with their customers, colleagues and supply chains about climate change, what it means for them and what they can do to make a difference. With a customer base of 30 million households and one million small or medium-sized businesses, BT is well placed to help our customers and the wider general public cut emissions.

Answer:
Our biggest challenge is our supply chain (us and our suppliers working together to supply products and services to our customers), over two-thirds of our end-to-end carbon emissions come from our supply chain. To rise to the challenge, we're partnering with suppliers to curb their emissions and ours. This year, we expanded our target to reduce supply chain emissions in line with the latest 1.5°C climate science. We were originally aiming for a 29% reduction from 2016/17 by end of March 2031 and now we're going for 42% within the same timeframe. We have 12 of our key suppliers with a clause in their commercial contracts with BT or Openreach that commits them to make measurable carbon savings. Nokia was one of the first to sign up and is working with its own suppliers to reduce the impact of high-carbon components that go into our network equipment. Openreach suppliers MJ Quinn and KN Group have committed to significant carbon savings across their operations. Meanwhile, Telent are developing their plans for setting science-based climate targets and plan to cut emissions from supporting our network. These three suppliers alone are expected to save over 6,000 tonnes of carbon during their five-year contracts with Openreach.

Answer:
Switch from driving (or being driven) to travelling around by foot, bike, scooter, bus, tram, or train. Or switch from eating red meat to eating less or no red meat! It's also helpful if you keep thinking about, talking about, and persuading others to reduce their carbon footprint. This isn't just about you, but about all of us.

Answer:
Solar panels, offshore wind, electric vehicles, batteries for storing electricity, smart energy-saving devices. And smart phones ... if we use them to access digital services rather than having to own lots of stuff ourselves.